Contact Us
Frequently Asked Questions
At Tallahassee Memorial HealthCare we cannot offer advice via email. We encourage you to discuss any medical issues or concerns with your primary care physician. If you’d like to be referred to one of our physicians, use our physician directory to find one near you.
We have an online system to request a copy of your medical records. Please see our website here to learn more about requesting medical records.
For estimates of costs at Tallahassee Memorial HealthCare or information about insurance plans we accept, please contact our Patient Financial Services department at 850-431-6200 or see our webpage here.
- For questions regarding your hospital bill, please see our billing page or call 850-431-6200.
- For physician related billing questions, please call 850-431-7289.
- For ER physician related billing questions, please call 866-313-5259.
Compliments are always welcome and can be submitted to our Patient Experience team by emailing Patient.Experience@TMH.ORG.
TMH is committed to ensuring that every individual who comes to us for assistance during their time of need receives the highest level of care in a compassionate and supportive environment. Please call Patient Experience at 850-431-5488.
TMH cannot provide patient information online. To find out if someone you know is a patient at our hospital, please call our information desk at 850-431-1111.
TMH offers many opportunities for students wishing to shadow, volunteer, and intern with many departments within the organization. For students in search of internship and volunteer opportunities, please see our volunteer opportunities webpage.
For shadowing and observing, see our shadowing webpage.
Please see our employment verification page to learn about the process for verification.
You can schedule an appointment with your provider through TMH MyChart. New to MyChart? You can sign up online or ask your doctor’s office to send you a personalized link. See our MyChart page for more information.
As of March 1, 2025, we have moved all of our patient portal services to TMH MyChart. See our MyChart page to learn more and to sign up.
Need to contact Tallahassee Memorial? Please call us or use the contact form below to send us your comments and questions.
Call Us
General: 850-431-1155
Patient Information: 850-431-1111
More phone numbers
Send Us Your Comments or Questions
Questions and comments submitted are answered during normal business hours, Monday through Friday, 8 am to 5 pm.
Please note: Tallahassee Memorial HealthCare cannot address a medical emergency through this form. If you are experiencing a medical emergency, please call 911 and go straight to the Bixler Trauma & Emergency Center for the most advanced care. Also, we cannot provide medical advice. Please do not submit any medical questions or personal health information.
Trying to reach your doctor? Please call their office directly. This form is for general questions, and we are unable to send messages to a specific doctor or provider. Find Your Doctor