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Update: 5:30 pm Friday, Feb. 3
Tallahassee Memorial HealthCare (TMH) continues to manage an IT security event that occurred late Thursday night. We continue to operate under our IT system downtime protocols, and we continue to provide care to our patients. We do not have further updates at this time but will continue to post here as we have new information.
Update: 1 pm Friday, Feb. 3
Update: 11:25 am Friday, Feb. 3
Tallahassee Memorial HealthCare (TMH) continues to work diligently to manage an IT security issue that began affecting the IT system late Thursday night.
Caring for our patients is our top priority, and we have protocols in place to care for patients in the event of an IT downtime such as this. We are safely caring for all patients currently in our hospital, and we are not moving patients to other facilities. However, we have rescheduled non-emergency patient appointments. Patients will be contacted directly by their provider and/or care facility if their appointment is affected.
We are also diverting some EMS patients and will only be accepting Level 1 traumas from our immediate service area. All non-emergency surgical and outpatient procedures have been canceled and rescheduled.
We contacted appropriate law enforcement when this incident occurred, and we continue to work with them.
Patient safety is always our number-one priority. We apologize for inconvenience or delays.
Posted: 8 am Friday, Feb. 3, 2023
Tallahassee Memorial HealthCare (TMH) is managing an IT security issue that occurred late Thursday night and is impacting some of our IT systems. As a precautionary measure, we have taken our IT systems offline. The good news is that our IT department quickly detected the issue and is working proactively to resolve it.
Our organization is following existing protocols for system downtime and taking steps to minimize the disruption. We take our responsibility to ensure the security of our IT systems very seriously, and we prepare for events of this nature. As a result of this issue, we have rescheduled non-emergency patient appointments. Patients will be contacted directly by their provider and/or care facility if their appointment is affected.
We are also diverting EMS patients and will only be accepting Level 1 traumas from our immediate service area. All non-emergency surgical and outpatient procedures have been canceled and rescheduled.
Patient safety remains our number-one priority. We apologize for any inconvenience or delays.
We will provide additional updates as they become available.
