Pharmacy Residency Program Overview
Filler Text
The PGY-1 Pharmacy Residency Program at Tallahassee Memorial HealthCare is an ASHP-accredited pharmacy program. The Residency Program provides an in-depth experience in pharmacy practice with a goal to produce well-rounded pharmacists in pharmacotherapy and leadership. The program consists of five required rotations and four longitudinal learning experiences.
Jump to a Section
Required Learning Experiences
The required learning experiences are customizable.
- Ambulatory Care
- Critical Care
- Internal Medicine I
- Internal Medicine II
- Practice Management
- Formulary Management (Longitudinal)
- Quality Improvement Project (Longitudinal)
- Patient Safety (Longitudinal)
- Education & Professional Development (Longitudinal)
- Staffing (Longitudinal)
Elective Learning Experiences
The resident may customize each elective learning experience to be 4 – 6 weeks in length. Therefore, the number of electives available will depend on the duration of rotations.
- Academia
- Advanced Ambulatory Care
- Cardiology
- Emergency Medicine
- Infectious Disease
- Neonatal and Pediatric Medicine
- Oncology
- Psychiatry
In addition to the electives listed above, the resident is rewarded the opportunity to customize his/her experience based on individual interests and career goals. In the past, our residents have completed electives in areas such as nutritional support and endocrinology.
Ambulatory Care
Ambulatory Care is a required six-week learning experience at the Tallahassee Memorial HealthCare Transition Center outpatient clinic. The Transition Center was founded to provide care for discharged adult patients who are uninsured, not established with a primary care provider, and/or are not able to follow-up with primary care provider within reasonable time post-discharge. Various disease states including asthma, COPD, cirrhosis, diabetes, heart failure, hyperlipidemia, and hypertension are managed by Transition Center staff. Patients are encountered during in-clinic visits or via TeleHealth.
The purpose of the Ambulatory Care learning experience is to expose the resident to the utilization of pharmacological treatments in an outpatient practice setting at one of the most critical points in disease state management. This rotation will emphasize appropriate clinical decision making in managing therapy to meet therapeutic goals as a team member while considering patient compliance issues, affordability of medication therapy, and access to healthcare. Patients are provided with samples, education, devices, and tools to assist with disease state management and medication therapy.
Critical Care
Critical Care is a four-week required learning experience at Tallahassee Memorial Hospital. There are 2 Critical Care Units and 1 Intermediate Care Unit located in the Mustian Center. They are designated as CVMSICU [Cardiovascular/Medical Surgical ICU], VNTICU [Vogter Neuro/Trauma ICU], and NCIMCU [Neuro/Cardiac IMCU]. There are 24 beds on each floor of each unit. Each unit has daily multidisciplinary rounds. The multidisciplinary team consists of physicians, nurses, dieticians, case managers, PT, and the clinical pharmacist. The purpose of the Critical Care rotation is to increase the resident's knowledge and experience in the provision of clinical pharmacy services to patients on the Critical Care Units.
The rotation will facilitate the resident's development into a competent and confident pharmacy practitioner. The resident will gain an appreciation for managing these patients within the complexities of the institutional pharmacy matrix. The pathophysiology and drug therapies for common ICU disease states will be reviewed with the resident. In addition, the Critical Care rotation will help the resident develop a lifelong learning approach that includes evaluation of current literature.
Internal Medicine I and II
Internal Medicine is a required 12-week learning experience with Tallahassee Memorial HealthCare Family Medicine Residency. The 12 weeks is divided into two separate learning experiences hence Internal Medicine I & II. There are two internal medicine teams. Each of the teaching teams includes the medical students and residents, pharmacy clinical pharmacologist, pharmacy students, and attending physician. The clinical pharmacologist on the team is responsible for ensuring safe and effective medication use for all patients admitted to the team, including active participation in work and attending rounds daily, collaboration with decentralized pharmacists, education of patients and their family members, as well as education of physicians and nurses.
The Internal Medicine experience is an intensive inpatient and outpatient experience which allows for both closely supervised and more autonomous pharmacy practice by the resident. The primary goal is for the resident to learn clinical and communication skills necessary to deliver pharmacotherapy services to patients in inpatient and outpatient settings. This is achieved through both didactic and practical experiences. The pharmacy resident is also responsible for identifying and resolving medication therapy issues for patients and assuming care of all patients under the care of the Family Medicine team.
Practice Management
Practice Management is a required, four to six-week learning experience at Tallahassee Memorial Healthcare with the primary purpose of building a strong, effective leader in the profession of pharmacy. The resident will work closely with the Director and Assistant Director of Pharmacy Services to become introduced to the functions and concepts of pharmacy administration within the hospital setting. The learning experience will afford the resident opportunities in developing problem-solving skills related to operational management, enabling strong administrative judgments, and assuming overall responsibilities of leading and managing a pharmacy department.
Formulary Management (Longitudinal)
This longitudinal learning experience will build the resident’s skill sets in promoting optimal pharmacotherapy through formulary management. The resident will work closely with the medical team on analyzing a drug or class of drugs for formulary addition or deletion. In addition, the resident will work with the clinical staff on improving a medication use system via completing a medication use evaluation (MUE) pertinent to the organization. The MUE may focus on either a specific medication (drug utilization review) or medication use process, e.g., prescribing, preparing, dispensing or administering. The resident will present these reviews to the Pharmacy & Therapeutics Committee.
The Assistant Director of Pharmacy Clinical Programs serves as the primary preceptor for this learning experience ensuring all steps in the process and deadlines are performed and met.
Patient Safety (Longitudinal)
Patient Safety is a required, longitudinal learning experience at Tallahassee Memorial Healthcare. The resident will work closely with the Medication Safety Officer throughout the year to identify and resolve safety issues within the facility’s medication-use system. The resident will gain an understanding of and experience in the management of the health system’s medication safety program. This exposure and experience shall include developing relationships between the pharmacy department and other areas in the hospital and providing leadership for implementation of safe medication practices within the Tallahassee Memorial HealthCare system.
While working closely with the Medication Safety Officer, the residents will gain exposure to medication safety nomenclature, promotion of a culture of safety, and the investigation and analysis of medication events. The resident will also have the opportunity to utilize the various technologies that improve the medication-use process and communicate the pertinent safety data that can be generated from these systems. The Medication Safety Officer will discuss the various medication events with the residents in an effort to stimulate error prevention strategies based upon trends. Depending on the events, the resident could be assigned a safety initiative to lead and coordinate, to include staff education and communication of process modification.
By the end of the longitudinal learning experience, the resident should be able to effectively facilitate the Medication Safety and Anticoagulation Subcommittee meetings, identify process changes needed in the facility’s medication-use system, and implement the steps needed to improve the safety of the medication-use process.
Quality Improvement/Research (Longitudinal)
During the course of the year, the resident will build and refine the skills necessary to conduct and manage a major project. The project will be submitted to the organization’s Institutional Review Board for approval. In addition, the resident will develop a poster to present at the ASHP Midyear Clinical Meeting poster session, and present their project at the state-wide Florida Residency Conference in May.
Under the guidance of the Research Coordinator and project mentor, the resident will focus on the key steps to performing a quality/research project to include: idea generation, literature search, study design, writing a protocol, ascertaining stakeholders support, receiving the appropriate committee approval(s), data analysis, and presenting project and preparing in publishable form.
Education & Professional Development (Longitudinal)
This longitudinal experience incorporates unique opportunities to deliver education to the department through newsletters, in-services, lunch and learn presentations, and the annual pharmacy clinical skills fair during Pharmacy Week. The residents will participate in Didactics throughout the year, a focused series of topic discussions intended to supplement discussions on rotations, sharpen the residents' skill set in application of evidence-based medicine, and prepare the resident for board certification in pharmacotherapy. Didactics sessions will also review processes related to conducting research and quality improvement projects to augment the residents’ project. Additionally, residents will take part in discussions surrounding professional advocacy and development.
Staffing (Longitudinal)
Staffing is a required learning experience designed to train the resident in balancing the various distributive and patient care-based functions normally encountered by a hospital staff pharmacist. The residency coordinator and preceptor will coordinate initial training in basic elements of staff pharmacist activities. This will include use of Electronic Health Records, documentation methods of interventions and clinical notes, Pyxis automated dispensing machine procedures, CII Safe narcotic procedures, intravenous admixture preparation and checking, and outpatient prescription processing. Specialists in the designated functions will provide the training whenever possible.
Following the initial training, the resident will spend 1 week with a pharmacist in a decentralized pharmacy area focusing on sharpening order verification skills. The resident will also provide other clinical intervention activities during this time, under the supervision of the training pharmacist. The preceptor will be a training pharmacist.
During the remaining course of the residency, the resident will work one weekend per month (two 8-hour shifts) in a staffing role. The resident will also work one 3.5-hour staffing shift each week and at least one 8-hour shift on one major holiday (Thanksgiving, Christmas, or New Year’s Day). The preceptor will work along with the resident on the weekend shift. The preceptor will provide instruction, answer questions, supervise activities, and provide any other guidance as needed to assist resident in the development of necessary skills.
Meet the Preceptors
Required Learning Experience Preceptors
Zemoria A. Johnson, PharmD, DPLA, CPh, LSSGB
Dr. Zemoria A. Johnson is a proud Tallahassee native and 2018 graduate of Florida A&M University's College of Pharmaceutical Sciences - Institute of Public Health. Since 2019, Dr. Johnson has served in various staffing, clinical and project pharmacy roles at TMH. In 2023, she accepted Staffing Preceptor and Supervisor positions after successfully completing ASHP's Pharmacy Leadership Academy. Her interests include critical care and pharmacy operations/leadership. Focused on mentoring pharmacy's next generation of leaders, Dr. Johnson is committed to improving the health of her hometown and neighboring communities while supporting TMH's mission, vision and strategic goals.
Angie Jones, PharmD
Angie Jones received her Doctor of Pharmacy degree from the University of Florida College of Pharmacy in 2006. Within a year of completing the doctoral program, Dr. Jones joined the TMH Pharmacy Team as a Clinical Staff Pharmacist working in Behavioral Health, Cardiology, Critical Care, Adult Internal Medicine, Emergency Services, Neonates, Pediatrics and Post-Surgical Care. In 2018, she became the first Drug Shortages Coordinator for TMH and in 2020 took on the task of managing the 340B Drug Pricing Program for the institution, while earning a certificate from 340B University. Dr. Jones currently serves ambulatory patients at the Transition Center outpatient clinic and enjoys this unique role in direct patient care.
Dr. Jones is a Board-Certified Pharmacotherapy Specialist and holds additional certifications in Pharmacy Informatics and Collaborative Practice. She is a member of the American Society of Health-System Pharmacists and Florida Society of Health-System Pharmacists. In addition to PGY-1 Pharmacy Residents, Dr. Jones precepts Advanced Pharmacy Practice Experience students. She has also been a guest lecturer for the Physician Assistant Program at Florida State University College of Medicine.
Joan Hazen, PharmD.
Joan Hazen, PharmD, is a graduate of Creighton University School of Pharmacy. Upon completion of the doctoral program, Dr. Hazen completed a fellowship in Cardiovascular Research at the Creighton Cardiac Center in Omaha, Nebraska. Following completion of the fellowship, Dr. Hazen worked at the University Medical Center in Jacksonville, FL in a dual capacity as cardiovascular practitioner in the Pharmacy Department and assistant professor at the University of Florida. Before joining the team at TMH, she worked as the clinical liaison in Medical Affairs for Hoffman-LaRoche, Inc. Dr. Hazen currently holds the position of Team Leader for Cardiac Units at Tallahassee Memorial HealthCare.
Dr. Hazen is a member of various professional organizations such as the American Society of Health-System Pharmacists, Florida Society of Health-System Pharmacists, Association of Clinical Research Professionals and the Rho Chi Pharmaceutical Honor Society. She is the current Treasurer of the Capital Society of Health-System Pharmacists. Dr. Hazen has published extensively and conducted numerous presentations on various cardiology topics.
Natalie Robertson, PharmD, MHA, CPh
Natalie Robertson, PharmD, MHA, CPh, is a graduate of Florida A&M University College of Pharmacy and Pharmaceutical Sciences. Upon completion of the doctoral program, Dr. Robertson went on to complete a pharmacy practice residency at Bay Pines Veteran Affairs Medical Center in Bay Pines, Florida. Immediately following her residency, Dr. Robertson joined the pharmacy team at Tallahassee Memorial HealthCare as a staff pharmacist. Over her years of service with TMH, Dr. Robertson transitioned from Staff Pharmacist to clinical pharmacist. Before moving into her current position, Dr. Robertson successfully matriculated through the University of Florida’s Master’s Program in Health Administration. She currently functions in the day-to-day operations as the pharmacy clinical coordinator and Residency Program Director. In her current capacity, she facilitates and actively participates on the Pharmacy and Therapeutics Committee, Drug Expense Management Committee, Anti-infective Subcommittee, Medication Safety Subcommittee, and Anticoagulation Subcommittee. She has been very instrumental in the ASHP accreditation of the TMH/FAMU Post Graduate Year 1 Pharmacy Practice Residency.
Dr. Robertson is very active in her pharmacy practice through membership in various organizations. She is a member of the American College of Clinical Pharmacy, American Society of Health-System Pharmacists, and the Florida Society of Health System Pharmacists. To her credit, Dr. Robertson is published and has presented various topics at both pharmacy and nursing professional forums. In addition to her many other attributes, Dr. Robertson received the State of Florida and Health Unsung Hero Award in 2005.
Kelly Rodrigue, PharmD, BCIDP is a 2013 graduate of the University of Florida College of Pharmacy-Jacksonville. Prior to pharmacy school, she earned a B.S. in Biological Sciences from Florida State University. In 2014, Dr. Rodrigue completed a PGY-1 pharmacy practice residency at Shands/UF Health Jacksonville and continued practicing there as an Internal Medicine pharmacist for almost two years. Dr. Rodrigue joined the TMH Pharmacy team in 2016 and began in the role of the Antibiotic Stewardship Pharmacist in 2018.
Dr. Rodrigue is a member of Florida Society of Health-System Pharmacists and received the 2014 FSHP Research in Pharmacy Practice Award. She has presented poster presentations at state level conferences and CE Programs at Capital Society of Health System Pharmacists. In addition, Dr. Rodrigue is a guest lecturer at the FSU College of Medicine.
Dr. Rodrigue is a Tallahassee native and enjoys spending time with her husband and two children.
Phillip Treadwell, PharmD
Phillip Treadwell, PharmD, is a graduate of the University of Florida College of Pharmacy. Upon receiving his Doctor of Pharmacy degree, Dr. Treadwell completed a pharmacy practice residency at the Tallahassee Memorial Regional Medical Center in 1995. Dr. Treadwell has functioned in multiple clinical roles while at Tallahassee Memorial HealthCare. He was a clinical specialist for the Department of Pharmacy for five years and later transitioned to the position of Associate Director for Clinical Pharmacology with the Family Practice Residency Program. During his tenure with TMH, he has also worked as the Tallahassee Site Coordinator/Remediation Model Coordinator for the Working Professional Doctor of Pharmacy Program with University of Florida College of Pharmacy. To add to his credentials, Dr. Treadwell is a certified HIV Expert through the American Academy of HIV Medicine.
Dr. Treadwell has been honored with numerous awards including Aesculapian Award for Outstanding Clinical Teaching (2006 and 2010), Intern Appreciation Award in 2004, and Roche Preceptor of the Year in a Hospital Setting in 2000. Dr. Treadwell has lectured extensively on topics related to anticoagulation, HIV, MRSA, pharmacokinetics and pneumonia. He has also presented clinical papers at various professional forums and meetings, published peer-reviewed journal articles and co-authored a book entitled, “Herbs as Medicine-What You Should Know.” In addition to Dr. Treadwell’s numerous clinical activities, he has participated in several multicenter clinical trials as either an assistant to the Primary Investigator, Lead Pharmacist or Study Site Coordinator.
Jay Wallace, PharmD, CPh
Jay Wallace, PharmD, CPh, is a graduate of the University of Louisiana at Monroe College of Pharmacy. After receiving his Bachelor of Science degree in Pharmacy, Dr. Wallace completed a one year general hospital pharmacy residency at the University of Texas Medical Branch in Galveston, Texas. Immediately following completion of his residency, Dr. Wallace worked as a pharmacist for the University of Texas Medical Branch. He then became the Clinical Pharmacy Manager for Owen Healthcare in Rome, New York. Currently, Dr. Wallace is the Team Leader for the Tallahassee Memorial HealthCare Behavior Health and Rehabilitation Center. While at TMH, Dr. Wallace has been very instrumental in initiating the pharmacist warfarin dosing protocol and coordinating the inpatient bedside INR monitoring program. Dr. Wallace holds both regular and consultant pharmacy licensure in the state of Florida.
Dr. Wallace is the current president of the Capital Society of Health-System Pharmacists. He also has been honored as the Tallahassee Memorial Behavioral Health Center Employee of the Month (March 2007) and the Physician Service Award Runner-up for 2006 and 2008. In addition to his clinical activities at TMH, Dr. Wallace has served as guest lecturer to local colleges and universities and has presented at local professional meetings on various psychiatric disorders and related pharmacotherapy.
Cicely Williams, PharmD
Cicely Williams, PharmD, originally from Augusta, GA, received both her Bachelors of Science and Doctor of Pharmacy degrees from Florida A&M University. She also holds a Master of Science degree from Georgia State University and completed her PGY-1 Residency through a joint venture of FAMU and Tallahassee Memorial Healthcare. Upon completion of the residency program, Dr. Williams accepted a clinical pharmacist position at TMH and has advanced in her practice from staff pharmacist to Medication Safety Officer. In her role, she serves as the facilitator for the Medication Safety and Anticoagulation Subcommittees and residency preceptor for the Patient Safety learning experience, investigates and analyzes medication events, coordinates safety initiatives, and assists with the implementation of required actions for regulatory and accreditation surveys.
Dr. Williams is instrumental in staff education as it pertains to medication safety and anticoagulation related topics. She also continues to contribute to the profession of pharmacy by remaining active in several pharmacy organizations and advisory groups.